Hardware and Break Fix Support Service.
DSI hardware support covers a wide range of technology architectures, including LAN and WAN networks, Wireless LANs, collaboration, and security support services. Offering more than traditional break/fix services we also offer a restoration guarantee too.
With our hardware and break/fix managed services you can benefit from:
- Multi-vendor accreditations and experience
- Mixed infrastructures covered by one support firm
- 90% of all support service incidents are fixed remotely
- 96.5 % of all support service incidents are resolved internally
Maintenance Support Service.
With our maintenance support services, we can help businesses operate more efficiently and, in-turn, gain a competitive advantage by:
- Reducing IT hardware maintenance, repair and support costs
- Maximising system uptime and performance
Consolidating service vendors
- Gaining a greater level of control in managing IT and service contracts
- Combining globally dispersed IT onto one service contract