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Managed Services

RESOURCES

DSI Solaris Managed ServicesDetails on our Oracle Solaris managed service

DSI Oracle Database Managed ServicesDetails on our Oracle Database managed service

To keep your IT up and running

Although IT is essential to the success of almost every organisation, an increasingly difficult economic environment means that businesses are under enormous amounts of pressure to remain competitive while simultaneously presiding over everything from cloud computing to converged infrastructure.

For this reason, more and more enterprises are exploring the idea of managed services, which frees up valuable resources without devaluing the importance of IT. DSI’s experience and expertise in this field can transform your daily operations with greater efficiency and competence.

With managed services from DSI you can:

Benefit from industry experience and expertise without having to hire in-house

Reduce costs as well as technology and business risks

Enjoy access to state-of-the-art and sophisticated solutions

Focus on the mission-critical and core business operations

Improve employee productivity and proficiency

To discover more about how your business can benefit from our managed services,
don’t hesitate to call DSI +44 (0) 845 006 7777

Solaris Managed Services
Designed to resolve day-to-day problems but also facilitate future growth

The biggest challenge businesses face with their Solaris environments is that they take up a lot of resources. But with DSI’s Solaris Managed Services, you can free up these resources and invest them in other projects. Other key benefits include:

Reduced costs - Sit back while our service creates a more cost-effective support environment and thus reduces on-going IT overheads.

Increase agility - Our service allows your business to adapt and react to market changes quickly.

Reduce risk - We take full responsibility for the environment and always ensure your systems run efficiently.

Highly scalable - We have the necessary support infrastructure to allow for correct management even during extreme IT growth.

Our services to support and administer all aspects of Solaris infrastructure, which range from single per incident projects to enterprise class outsourcing, also includes patch installation and security updates, performance tuning for kernel and services, as well as system troubleshooting and debugging.

Learn more about Solaris Managed Services by downloading our datasheet or call call +44 (0) 845 006 7777

Oracle Database Support Services
Configurable support solutions with a rapid response to all incidents and requests

In addition to being Oracle Certified Professionals, all of our consultants are experienced and adept in managing traditional, virtualised and cloud-based environments. This means DSI’s expertise spans Oracle Standard Edition One, Oracle Standard Edition and Oracle Enterprise Edition on Windows, Linux and UNIX platforms. Features you can enjoy include:

Software asset and management service - Maximum our clients return on their software investment.

Managed project work - Performed by highly skilled professionals overseen by experienced project managers.

Emergency help - Ad-hoc emergency assistance is available to non-contract clients.

Upgrades, patches and migrations - We can migrate databases to different hardware, manage major version upgrades and perform routine patching tasks.

Performance tuning - Our performance-tuning experts are adept at pinpointing bottlenecks and providing recommendations.

Installations - We can install all Oracle products, editions and versions on clustered, standalone, cloud-based and virtualised architectures.

Disaster recovery and high availability - We design, implement, document, and test potential solutions.

Backup and recovery - Designing backup solutions for very large databases is a particular area of expertise.

Our team has extensive experience of Oracle environments and knows what it takes to deliver an exceptional service, which enables your environment to run efficiency while maximising operating potential.
To learn more about DSI Oracle Database Support Services, don’t delay in contacting DSI today call +44 (0) 845 006 7777

Network
Integrated service modules to proactively monitor security and performance

DSI works alongside our channel partner Networks First, to deliver proactive monitoring of network availability and performance, optimising the quality of service you receive.

Its Network Operation Centre team is available 24/7 and has multi-vendor accreditations and experience across LAN, WAN, Wireless LAN, Collaboration and Security technology architectures.

Managed network services include:

Core monitoring - Availability monitoring, event and alert generation, incident and inventory management, weekly configuration backup, capacity management, and dashboard summary.

Wireless LAN monitoring - To quickly and easily identify user affecting problems on the wireless network.

Security - Software compliance management, vulnerability assessment as a service, mobile security, managed firewall and unified threat management service, password management, identity and access management, SIEM, and managed IPS and IDS service.

Feel free to discuss your network requirements with DSI by contacting one of our consultants today call +44 (0) 845 006 7777

Hardware and Breakfix

DSI hardware support covers a wide range of technology architectures including LAN and WAN network support services, Wireless LAN support services, Collaboration support services and Security support services. More than traditional ‘breakfix’ services we offer a restoration guarantee too.

With our hardware and breakfix managed services you can benefit from:

Multi-vendor accreditations and experience.

Mixed infrastructures covered by one support firm.

90% of all support service incidents are fixed remotely.

96.5 % of all support service incidents are resolved internally with no vendor support.

For maintenance we can help businesses operate more efficiently and, in-turn, gain a competitive advantage by:

Reduce IT hardware maintenance, repair and support costs.

Maximise systems uptime and performance.

Consolidate service vendors.

Gain a greater level of control in managing IT and service contracts.

Combine globally dispersed IT onto one service contract.

To find out more, simply contact DSI today and one of our consultants will be happy
to discuss your hardware and breakfix requirements, call +44 (0) 845 006 7777

Hosting, Managed Co-Location, WAN
Enjoy the ultimate in flexibility and performance while reducing costs and risk

Our Virtual Data Centre enables your business to roll-out on-demand hosting, storage, and computing for the creation of private cloud environments. DSI’s partners network makes it possible to extend the LAN fabric from your existing IT systems into the cloud, staying safe and secure behind your firewall.

Our Smart Co-Location service comes with a service level guarantee, which includes connectivity, power availability, latency, packet loss, controlled temperature and humidity levels. What’s more, we provide a contractual guarantee that the service level remains consistent throughout the service duration.

The Smart WAN service from DSI is designed to meet both the cost challenge and migration risks associated with the deployment of multi-site network infrastructure by offering a pricing model based on the number of sites making up the network topology.

Speak with one of DSI’s consultants to discuss our hosting, managed co-location, and WAN options call +44 (0) 845 006 7777